Return Policy

Our Return Policy

At HelloMeNow!, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

• You have 30 days from the date of delivery to request a return.
• Items must be unused, unworn, and in their original condition with all tags attached.
• Custom or personalized items (including print-on-demand products) are non-returnable unless they arrive damaged or defective.

Exchanges

• We gladly accept exchanges for a different size or color within 30 days of delivery.
• The item must be in its original, unworn condition.
• To request an exchange, please contact us at the email below.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund at no cost to you.

Non-Returnable Items

• Custom and personalized products
• Digital downloads
• Items marked as final sale
• Gift cards

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds are processed within 5–7 business days to your original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

How to Start a Return or Exchange

1. Email us at support@hellomenow.com with your order number and reason for return.
2. We'll provide you with return instructions and a return address.
3. Ship the item back using a trackable shipping method.

We appreciate your support and thank you for shopping with HelloMeNow! — where faith meets everyday style.